English

Enterprise 2.0 Knowledge Management – A Revolution of Knowledge in Three Parts

„In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. “ (Ikujiro Nonaka)

Part 1: The Wikipedia-Myth

In the past most knowledge management projects failed. Some even say that knowledge management is dead. But the success of social software raises hopes to revive the topic and bring it back on the companies’ agenda. But new tools are often deployed with old concepts – a strategy that will inescapably fail.

Part 2: People at the Center

The „new“ KM focuses mainly on people. It is no longer about reading the best documents, but more about finding the right contact person. Social software enables the creation of a new kind of transparent networks. Using its effects in daily work helps Lisa and Brad to find and work together.

Part 3: Getting Started

The successful implementation of Enterprise 2.0 requires the right cultural, technological and organizational conditions. This is where Web 2.0 ends and Enterprise 2.0 takes the spotlight: The right conditions have to be created actively.

Trackback URL: http://www.besser20.de/english/trackback/


About besser20

We work for T-Systems Multimedia Solutions – Germany’s leading multimedia provider. We are excited about the social web and all its effects on people, networks, businesses and markets. Besser20 (english: better20) is an independent platform to share and discuss our thoughts and insights.

Frank Wolf
Email: f.wolf(at)t-systems.com
Twitter: http://twitter.com/frankx

Simone Happ
Email: simone.happ(at)t-systems.com
Twitter: http://twitter.com/sih

Christoph Rauhut
Email: christoph.rauhut(at)t-systems.com
Twitter: http://twitter.com/hut1315

68 responses zu English

  1. Die Präsentationen sind der HAMMER. Die Investition in diese Produktion war sicherlich eine hocheffektive Entscheidung. Bin mir sicher, dass ihr damit in der Blogosphäre (weltweit) einiges an “Awareness” bekommen werdet.

    Weiterhin viel Erfolg! Stefan

  2. Hi Great work on this guys we are in the middle of implementing point solutions for Enterprise Web 2.0 in Mars. I would like to get in touch with you to discus how we could work together + reuse some of your ideas recommendation in my work, Thanks

  3. Excellent presentation.  In fact, it’s funny since I just wrote a post onto my blog in which I develop the same ideas but namely the one major central idea of my post <a href=” http://blog.analystik.ca/2009/03/25/gestion-des-connaissances-savoir-entreprise-20/ ” rel=”nofollow”>Gestion des Connaissances (SAVOIR) = Entreprise 2.0 </a> is that, in nature, Knowledge is fluid; it doesn’t go with structure and format and it mostly happens in informal environments and it almost always presents itself in an informal manner.  That’s why Enterprise 2.0, which deploys an informal business environment based on 2.0 technologies (Social Media) which are, in turn, designed to create, capture and share unstructured contents in informal manners between Community users, gets better results than traditional KM tools to capture and share a business Knowledge.  Even the great Tom Davenport recently agrees with this point of view in a kind of confession in favor of his old buddy Andrew McAfee. 

    Keep the good work, salut de Montréal,

    Denis Paul

  4. Excellent work! Loved the presentations! Crystal clear with its message and communicates it in a perfect fashion! Thanks to all who put this together!

  5. Raymond D’Silva 23. Mai 2009 at 03:59

    This is very good. Message is clearly articulated and in a sense looks at the key pillars of ensuring knowledge sharing in an organization.

  6. One of the best presentations I’ve seen on the subject (and I’ve seen a lot). Thank you for translating and putting up in English.

  7. Great slides! Definitely one of the best presentations I’ve seen as well! Thanks for sharing!

  8. guys i think you did an excellent job with the 3 slide decks, i was trying to communicate and help our clients to achive the same thing when i was in Accenture.
    maybe you got a place for one more in your team :)

    great communication work, and i’m happy to see that T-systems employ and support great and smart people like you .

  9. Great slides! I was really impressed with the presentation, a sharp-yet-straightforward presentation on the power of social software and Enterprise 2.0 technology. Really well done, thanks for sharing!

  10. Very well done, excellent storytelling!
    Kind regards from Paris

  11. Superb work. Kudos to the team.

  12. Thanks a lot for these very interesting set of presentations. They very well resemble our way of working on and thinking about knowledge management and social media as well (Our whitepapers are however still in Dutch only, so you did a very good job in translating these presentations in English!).

    I would like to bring our “cookbook for social networking en knowledge management” to your attention, might be interesting for both yourself and the other readers. You can download it from:
    http://winkwaves.com/producties/winkwaves-kenniscafe/winkwaves-kenniscafe-english

    If you happen to be over in the Netherlands you are more than welcome to drop by for a good Cappuccino and a nice conversation on enterprise 2.0 and knowledge management!

  13. Ist die Mehrsprachigkeit bereits im Revolution-Theme enthalten oder wenn nicht welches WP plugin habt ihr dafür verwendet?

    • Das ist leider nur ein Workaround – also eine neue Seite. Wir sind auch noch auf der Suche nach einer guten Lösung zum Thema Mehrsprachigkeit.

  14. Ich habe eine Seite mit xLanguage http://wordpress.org/extend/plugins/xlanguage/ gemacht aber so 100% hat mich das auch nicht überzeugt. Mit http://wpml.org/ muss ich mich mal ein  wenig rumspielen

  15. I think these 3 ppt have put it so o the point so clearly thank you very much

  16. Güten Tag!

    My partner and I are preparing a presentation on E2.0 and were directed to your 3 powerpoints via a twitter tweet. We already had our outline in place, but found some of your slide ideas to fit our ideas, as is your design (LOTS of white space) in keeping with our website, as you can see for yourself. We want to honor your copyright and give you credit for your ideas. Therefore, may we give you credit for your ideas and inspiration in influencing our presentation? We are creating original slides and a unique order, and obviously, fewer slides… less than 30. Thanks for your consideration!

    Thanks for knowledge sharing!

    Michelle

  17. How is it possible I missed these presentations???  Fantastic.  Really.  Probably the best I’ve seen since “Charlie.”  Even better! 

    Who are you’s guys?  (NJ-speak)

  18. Beindruckend, impressive
    endlich mal eine Übersicht, die nicht ne technology-Lösung verkaufen will… ich befasse mich besonders mit dem Themea knowledge managment in Beratungsunternehmen.
    Siehe letzter blog.
    What am I missing ?
    Grüße
    Nicolai

  19. Thank you for a brilliant set of slides – I am very impressed with both the content and format – WOW! You’ve inspired me to try to reach the same level of clarity and visual quality in my own work – I’ll definitely keep returning to these pages!

  20. Great slide set, great methodology. It aligns well with our mechanisms to manage what we call Business Semantics.

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  23. I have a presentation on Clinical Knowledge Management.  I am still not sure what CKM is about, but is there anyway I can alter this presentation in regards to my topic.  Is my topic the same as this but specifically clinical?

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Trackbacks und Pingbacks:

  1. Enterprise 2.0 Knowledge Management Presentations now Available in English | Besser 2.0 - 13. März 2009

    [...] long-awaited English version is now online! There is also an english landing page for besser20 now that shows the three presentations and the basic messages at a [...]

  2. Sorting Thoughts - 16. März 2009

    ENTERPRISE 2.0 KNOWLEDGE MANAGEMENT…

    Nice slides about knowledge management in enterprise 2.0:
    Enterprise 2.0 Knowledge Management – The Wikipedia Myth  
    View more presentations from T-systems Multimedia solutions.

    Part 2 and 3, also available in German
    ……

  3. blog of geewiz » Blog Archive » The new knowledge management - 18. April 2009

    [...] I gave the impulse to create an internal blog platform. But, as the three presentations from besser20.de clearly explain, that’s still far from having effective knowledge [...]

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  9. Harold Jarche » Friday’s finds #2 - 29. Mai 2009

    [...] via @johnt – Enterprise 2.0 Knowledge Management – A Revolution of Knowledge in Three parts [...]

  10. The Social Enterprise » Dal Knowledge Management all’Enterprise 2.0 - 11. Juni 2009

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    [...] Il post originale lo trovate a questo indirizzo: http://www.besser20.de/english/ [...]

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  17. √(-1) - 14. September 2009

    Sharepoint vs. LotusConnnections OR Document Centered vs. People Centered…

    The following three-part presentation explores why merely implementing a wiki style knowledge management system, such as Sharepoint or Confluence does not work for an enterprise, and why social software, like Lotus Connections are required to create a …

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  28. Quora - 3. Oktober 2011

    What are the use cases for Enterprise Social Software that you think will bring the biggest benefits to an organization?…

    Love this set of presentations with some good examples of benefits to enterprise 2.0. Basic questions to answer: What tacit knowledge does one person have in your organization have that another needs to do their job. How can we encourage sharing so tha…

  29. liberty reserve - 15. Dezember 2011

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